Support

How can we help?

Contact Practical Byte Apps for help with Fiber Color ID, billing questions, bug reports, or privacy requests.

Email support

Email is the official support channel. Your message is used only to respond to your request and maintain necessary support records.

support@practicalbyteapps.com

For faster troubleshooting

Include the following when it applies:

  • App version and Android version
  • Cable size and selected tube count
  • Fiber number or color combination entered
  • Expected result and the result displayed

Subscriptions

Fiber Color ID subscriptions are processed by Google Play. You can review, change, or cancel a subscription through Google Play’s Subscriptions settings. Email us if the app does not recognize an active purchase.